Privacy Policy
Pampered Artist
Effective date: April 23, 2025
Introduction Pampered Artist (“we,” “us,” “our”) operates guided paint parties and related services in Middle Tennessee. This Privacy Policy explains how we collect, use, disclose, and protect personal information about visitors to our website, customers, event participants, and other contacts. By using our website, booking or attending events, or otherwise interacting with us, you consent to the practices described in this policy.
Information We Collect We collect personal information you provide directly and information collected automatically.
A. Information you provide
Contact details: name, email address, phone number, mailing address.
Booking and payment information: event date, number of guests, creator/instructor preferences, billing address, credit card details processed by our payment processor (we do not store full card data).
Account information: username, password, profile picture, communication preferences.
Event participant information: names of guests, ages (if provided), dietary restrictions or allergies for food served at events.
Communications: messages, feedback, reviews, and other content you submit.
Marketing preferences and opt-ins.
B. Information collected automatically
Usage data: pages visited, session duration, clicks, device and browser information, IP address, referrer URL.
Location data: coarse geographic location inferred from IP address. Precise location only if you explicitly enable geolocation features.
Cookies and similar technologies: identifiers and tracking used to improve functionality and analytics.
How We Use Information We use personal information for legitimate business purposes, which include:
To provide and manage bookings, events, and related services.
To process payments and prevent fraud.
To communicate confirmations, reminders, updates, and customer support.
To personalize your experience and tailor offerings.
To send marketing communications, when you have opted in, and to analyze their effectiveness.
To conduct research and analytics to improve our services and website.
To comply with legal obligations and enforce our Terms of Service.
To protect the safety, rights, property, or security of Pampered Artist, our customers, or the public.
Legal Bases for Processing (where applicable) For residents of jurisdictions requiring a legal basis (for example, the European Economic Area), we rely on:
Performance of a contract (to fulfill bookings and related obligations).
Legitimate interests (to operate and improve our business, prevent fraud, and communicate with customers).
Consent (for marketing communications and cookies where required).
Legal compliance (to respond to legal requests).
Sharing and Disclosure of Information We may share personal information with:
Service providers and partners who perform services on our behalf (payment processors, email and SMS providers, hosting and analytics vendors, ticketing and booking platforms).
Event venues and contracted instructors when necessary to organize and facilitate events.
Business partners for co-promotions, when you have opted in.
Legal and regulatory authorities when required by law or to respond to lawful requests.
Third parties in connection with a business transaction, such as a merger, acquisition, or sale of assets, in which case data may be transferred as a business asset.
We require service providers to protect personal data and use it only for permitted purposes.
Cookies and Tracking Technologies We use cookies and similar technologies to:
Enable website functionality.
Remember preferences and login state.
Analyze site usage and improve performance.
Deliver targeted advertising (where applicable and where permitted by law).
You can manage cookie preferences through your browser settings and any cookie preference tool we provide. Blocking cookies may limit functionality of the site.
Your Privacy Choices
Account access and corrections: You may review, update, or correct your account information by logging into your account or contacting us.
Marketing opt-out: You may opt out of marketing emails or text messages by following unsubscribe instructions in the message or by contacting us.
Cookie preferences: Adjust browser settings or opt out via tools we provide.
Data deletion: Subject to applicable law, you may request deletion of your personal information. We may retain certain information as required by law or for legitimate business purposes (e.g., tax and accounting records, dispute resolution).
Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Data Retention We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes. Retention periods vary by type of data and statutory requirements.
Children Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child without consent, contact us and we will take steps to delete the